Privacy Policy | SK Furniture Market
Effective Date: 28 October 2026
Last Updated: 28 October 2026
At SK Furniture Market, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we may collect, use, store, share, and protect information when you visit our website, contact us, create an account, place an order, or use our services.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required for a particular use of your personal information, we will request it as applicable.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Personal Information: Name, phone number, email address, billing address, and delivery address.
Order Information: Products ordered, quantity, order history, delivery details, returns, refunds, cancellations, and related requests.
Account Information: Username, saved addresses, account preferences, and securely processed login information.
Payment Information: Payment status, transaction reference, and limited payment-related information provided by the payment service provider. Sensitive payment details may be processed directly by the applicable payment provider.
Communication Information: Details you provide when contacting us through forms, email, telephone, WhatsApp, customer support, or other communication channels.
Technical Information: Depending on our website configuration, information such as IP address, browser type, device information, pages visited, and website interactions may be collected.
We aim to collect only information reasonably necessary to provide and improve our products and services and operate our business.
2. How We Use Your Information
We may use personal information for purposes including:
Processing and confirming furniture orders.
Arranging shipping, delivery, installation, or related services where applicable.
Processing payments and verifying transactions.
Managing cancellations, returns, replacements, and refunds.
Responding to enquiries, complaints, and customer support requests.
Maintaining customer accounts and order history.
Improving our website, products, services, and customer experience.
Detecting suspicious or fraudulent activity and protecting our website.
Maintaining records and complying with applicable legal requirements.
Sending promotional offers, product updates, or marketing communications where permitted and, where required, with appropriate consent.
You may opt out of promotional communications using the available unsubscribe or opt-out method. Essential communications concerning your orders, payments, deliveries, or account may still be sent.
3. How We Share Information
We do not sell your personal information.
Where reasonably necessary, information may be shared with service providers or other parties that help us operate our business, including:
Payment processing providers.
Shipping, courier, and logistics partners.
Website hosting and technology service providers.
Customer support and communication providers.
Installation or delivery service providers, where applicable.
Professional advisers where required for accounting, legal, or compliance purposes.
Government or regulatory authorities where disclosure is required by applicable law.
Only information reasonably required to perform the relevant service should be shared with such parties.
Third-party services may have their own privacy policies and data-handling practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Keep the website functioning properly.
Remember customer preferences.
Maintain shopping-cart functionality.
Improve website performance.
Understand how visitors interact with our website.
Support analytics or marketing features where applicable.
Where legally required, appropriate consent will be requested before non-essential cookies or similar technologies are used.
You may also manage cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Payment Security
Online payments may be processed through third-party payment gateways or payment service providers.
Depending on the payment method used, payment information may be processed directly by the relevant payment provider rather than being stored by SK Furniture Market.
We will not intentionally request that you send passwords, OTPs, complete card credentials, PINs, or similar sensitive authentication information through ordinary email, contact forms, or customer-support messages.
6. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
Customers who create an account should keep their login credentials confidential and use a secure password.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Processing and maintaining order records.
Providing customer and after-sales support.
Managing accounts.
Processing returns, refunds, or disputes.
Maintaining accounting and business records.
Meeting applicable legal and regulatory requirements.
When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
8. Your Privacy Rights and Choices
Subject to applicable law, you may contact us regarding your personal information, including to:
Request information about personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information where applicable.
Raise a concern regarding how your personal information is being handled.
Withdraw consent where processing depends on consent.
Opt out of eligible promotional communications.
We may need to verify your identity before processing certain requests.
Some information may need to be retained where necessary to complete transactions, maintain required records, prevent fraud, resolve disputes, or comply with legal obligations.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
These third parties may have their own privacy policies and practices. SK Furniture Market does not control the privacy practices of websites or services that we do not operate.
We recommend reviewing the privacy policy of any external service before providing personal information.
10. Children’s Privacy
Our online store is intended for individuals who can legally make purchases or for users accessing the website with appropriate parental or guardian supervision.
We do not knowingly seek to collect children’s personal information where such collection would not be permitted under applicable law.
If a parent or legal guardian believes that a child has provided personal information inappropriately, they may contact us so we can review the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technology, or applicable legal requirements.
Any updated Privacy Policy will be published on this page with a revised Last Updated date.
Where required, additional notice or consent may be provided or requested.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
SK Furniture Market
Business Address:
Shop No. 50 & 51, Purna Shanti Heights, Khartan Road, Thane – 400601, Maharashtra, India
Phone: +91-8433870901
Email: skfurnituremarket@gmail.com
Business Hours: Every Day 10:00 AM – 10:00 PM
We will review privacy-related enquiries and respond as appropriate under applicable law.