Shipping and Delivery Policy | SK Furniture Market

Effective Date: 28 October 2026
Last Updated: 28 October 2026

At SK Furniture Market, we are committed to providing a reliable, transparent, and convenient furniture delivery experience. This Shipping and Delivery Policy explains how we process orders, calculate delivery charges, arrange furniture shipments, handle delivery delays, and assist customers with delivery-related concerns.

Please review this policy carefully before placing an order through our website.

1. Furniture Delivery Timelines

Delivery timelines depend on product availability, furniture type, order specifications, delivery location, and transportation arrangements.

Ready-to-Deliver Furniture: Estimated delivery timelines will be communicated during order confirmation.
Custom-Made and Made-to-Order Furniture: Additional time may be required for manufacturing, finishing, quality checks, and preparation, depending on the selected design, materials, and specifications.
Bulk Furniture and Commercial Orders: Delivery schedules will be confirmed separately based on order quantity, production requirements, and project-specific arrangements.

All delivery timelines are estimates unless SK Furniture Market expressly confirms a specific delivery date.

Delivery may be delayed due to transportation disruptions, weather conditions, supply-chain issues, product availability, or other unforeseen circumstances. Where practical, we will communicate significant delays and provide an updated delivery estimate.

2. Order Processing and Preparation

Orders are processed after payment confirmation and verification of the order details.

Please note the following:

Customized, made-to-order, and bulk furniture orders may require additional manufacturing and preparation time.
Order processing times may vary during peak shopping seasons, promotional periods, or periods of limited product availability.
Customers may receive order status updates through the contact details provided at checkout, where applicable.

The time required to prepare an order may differ from the estimated shipping or delivery time. Customers should consider both stages when planning their purchase.

3. Furniture Shipping and Delivery Charges

Applicable shipping, transportation, and delivery charges will be communicated to customers before order confirmation or dispatch, as appropriate.

Additional charges may apply in certain circumstances, including:

Deliveries to remote or difficult-to-access locations.
Special handling or transportation requirements.
Restricted access at the delivery location.
Additional delivery attempts or handling services, where applicable.

Any additional charges will be communicated to the customer before they are incurred, wherever reasonably practicable.

Customers are advised to confirm the total order value, including applicable delivery and handling charges, before completing their purchase.

4. Delivery Arrangements and Customer Responsibilities

To help ensure a smooth furniture delivery, customers should provide accurate delivery information and prepare the delivery location in advance.

Customers are responsible for:

Providing a complete and accurate delivery address.
Supplying a valid and working contact number.
Ensuring that an authorized person is available to receive the furniture.
Coordinating with our team or delivery partner when necessary.
Checking whether the furniture can safely pass through doorways, hallways, staircases, and other access points.
Confirming that the available lift capacity and installation space are suitable for the ordered furniture.

Our team or delivery partner may contact customers to coordinate the delivery date and time.

If delivery cannot be completed because of incorrect address details, insufficient access, customer unavailability, or other circumstances at the delivery location, additional delivery or handling charges may apply where reasonably incurred and permitted by applicable law.

5. Furniture Inspection Upon Delivery

We recommend inspecting your furniture upon delivery, wherever reasonably possible, to confirm that the product has arrived in an acceptable condition and corresponds to your order.

If your furniture arrives damaged, defective, incomplete, or different from the product ordered, please contact us as soon as possible.

When reporting a delivery-related issue, please provide:

Your order number.
A clear description of the issue.
Photographs or videos showing the product and any visible damage, where available.
Photographs of the packaging, where relevant.

You can report a delivery issue through the following channels:

Phone: +91-8433870901
Email: skfurnituremarket@gmail.com

Please report visible damage, defects, or incorrect items promptly. Any reporting period and the available resolution will be handled in accordance with our Cancellation, Return and Refund Policy and applicable consumer protection laws.

A suggested reporting period or request for supporting evidence will not automatically remove any rights available to customers under applicable law.

6. Failed Delivery Attempts and Undelivered Orders

A delivery attempt may be unsuccessful if the customer is unavailable, the delivery address is incorrect or incomplete, or the delivery location cannot safely accommodate the furniture.

In such circumstances:

We may contact the customer to arrange another delivery attempt.
Additional delivery or handling charges may apply where reasonably incurred, communicated to the customer, and permitted by applicable law.
If repeated delivery attempts are unsuccessful, our team may contact the customer to discuss the available next steps, including possible cancellation or return arrangements under our applicable policies.

Any cancellation charges, refunds, or deductions will be handled in accordance with our Cancellation, Return and Refund Policy and applicable law.

7. Delivery Delays and Unforeseen Circumstances

SK Furniture Market will make reasonable efforts to deliver orders within the communicated estimated timelines. However, certain circumstances beyond our reasonable control may affect shipping, transportation, or delivery schedules.

These circumstances may include:

Severe weather conditions or natural disasters.
Government restrictions or regulatory requirements.
Transportation disruptions, strikes, or road closures.
Supply-chain interruptions or material shortages.
Delays caused by courier or logistics partners.
Other unforeseen events beyond our reasonable control.

Where practical, we will inform customers of significant delivery delays and provide an updated estimated delivery date.

8. Furniture Installation and Assembly Services

Furniture installation and assembly services are available only when expressly included with the relevant product or separately agreed upon with SK Furniture Market.

Please note:

Installation availability may depend on the product type, delivery location, and service availability.
Where installation is included, the schedule will be coordinated according to the applicable service arrangements.
Customers should provide a safe and suitable environment for installation.
Unauthorized modifications or improper self-assembly may affect the product’s condition and any applicable warranty or service coverage, subject to the relevant product terms and applicable law.

Customers are encouraged to confirm whether installation or assembly is included before placing an order.

9. International Furniture Shipping

International shipping is available only where expressly offered or agreed upon by SK Furniture Market.

If international delivery is arranged, applicable shipping charges, estimated delivery timelines, customs duties, import taxes, and other relevant fees will be communicated as appropriate.

Unless otherwise agreed in writing, the customer is responsible for applicable destination-country customs duties and import charges.

International deliveries may also be subject to destination-country customs procedures, import regulations, and transportation requirements.

10. Shipping and Delivery Customer Support

For questions regarding furniture shipping, delivery timelines, order status, delivery charges, or other delivery-related matters, please contact us using the details below.

SK Furniture Market

Business Address:
Shop No. 50 & 51, Purna Shanti Heights, Khartan Road, Thane – 400601, Maharashtra, India

Phone:
+91-8433870901

Email:
skfurnituremarket@gmail.com

Business Hours:
Every Day: 10:00 AM – 10:00 PM

Please include your order number when contacting us about an existing purchase so that our team can assist you more efficiently.

We will make reasonable efforts to address your shipping and delivery enquiries and provide relevant updates where applicable.

11. Shipping Policy Updates and Revisions

SK Furniture Market reserves the right to revise this Shipping and Delivery Policy when necessary to reflect changes in business operations, delivery arrangements, or legal requirements.

Any revised version will be published on our website with an updated revision date. Policy changes will remain subject to applicable law and will not override customer rights that cannot legally be excluded or restricted.

By placing an order through our website, customers acknowledge that they have had the opportunity to review this Shipping and Delivery Policy.

Shipping & Delivery Policy